Contact Us

Need help with a product, order, shipping, return or refund? Contact the VORZELA customer support team.

Customer Support

Email:
service@xelqovu.com

Phone:
00852-6192634

Support Hours

Monday to Friday
9:00 AM to 6:00 PM Eastern Time

Company Information

Brand: VORZELA
Operating Company: Shenzhen Yunxinghong Technology Co., Ltd.
Owner: Qin Yuqi
Address:
48 Siu Wai Road,
Yuen Long, Hong Kong

How We Can Help

• Product questions
• Order status
• Shipping and tracking
• Returns and refunds
• Damaged or incorrect products
• General customer support

Order Support

If you are contacting us about an existing order, please include your order number so we can locate your order more efficiently.

For damaged or defective products, please include photos of the product and shipping package.