Terms and Conditions

Terms and Conditions

Company Information

VORZELA
Shenzhen Yunxinghong Technology Co., Ltd.
Owner: Qin Yuqi
48 Siu Wai Road, Yuen Long, Hong Kong
Email: service@xelqovu.com
Phone: 00852-6192634

Products

We make reasonable efforts to provide accurate product descriptions, images, specifications and pricing.

Product colors may appear different depending on your device or display settings. Product information and availability may change when necessary.

Orders

Submitting an order means you are offering to purchase the selected products.

An order is accepted after payment has been successfully processed and an order confirmation has been issued.

We may limit quantities, decline an order or cancel an order when necessary, including in cases involving suspected fraud or unauthorized activity.

Pricing and Payment

Prices are displayed in U.S. Dollars.

Prices may change without prior notice. The price shown at checkout is the amount applicable to your order.

Shipping

Shipping estimates are provided as general estimates and are not guaranteed.

Delivery may be affected by carrier delays, weather, holidays, transportation issues or other circumstances outside our reasonable control.

Returns and Refunds

Returns and refunds are handled according to our Return Policy.

Approved refunds are issued to the original payment method.

Limitation of Liability

To the extent permitted by applicable law, VORZELA is not responsible for indirect, incidental, special or consequential losses arising from website use, product misuse, delivery delays or third party services.

Indemnification

You agree to be responsible for claims or losses resulting from your unlawful use of the website, violation of these terms or infringement of another person's rights.

Changes

These Terms and Conditions may be updated from time to time. The updated version becomes effective when posted on the website.