Privacy Policy
VORZELA respects your privacy. This Privacy Policy explains how information may be collected and used when you visit xelqovu.com, place an order or contact us.
Information We Collect
We may collect information such as:
- Name
- Email address
- Phone number
- Shipping address
- Billing information
- Order details
- Customer service communications
- Website and device information
How We Collect Information
Information may be collected when you place an order, contact customer support, submit an inquiry or interact with our website.
Some information may also be collected automatically through cookies and similar technologies.
How We Use Information
We may use information to:
- Process and fulfill orders.
- Process payments.
- Arrange shipping and delivery.
- Handle returns and refunds.
- Respond to customer inquiries.
- Improve website functionality.
- Prevent fraud and unauthorized activity.
- Meet legal and business requirements.
Information Sharing
We may share necessary information with trusted service providers that help operate our business.
This may include payment providers, shipping providers, website service providers and other operational partners.
We do not sell or rent customer personal information.
Cookies
Our website may use cookies and similar technologies to support shopping cart functions, preferences, website performance and security.
You can manage cookies through your browser settings. Disabling cookies may affect some website functions.
Data Security
We use reasonable measures to protect personal information, including secure website connections and access controls.
No electronic transmission or storage system can guarantee absolute security.
Data Retention
Information may be retained as necessary for order fulfillment, customer support, accounting, legal compliance and fraud prevention.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
Privacy Rights
Depending on applicable law, you may have rights to access, correct, delete or restrict the use of certain personal information.
To contact us about privacy matters, email service@xelqovu.com.
International Visitors
VORZELA is operated by Shenzhen Yunxinghong Technology Co., Ltd. Information may be processed in locations where privacy laws may differ from those in your country.
Changes to This Policy
We may update this Privacy Policy when necessary. Changes will be posted on this page.
Contact
VORZELA
Shenzhen Yunxinghong Technology Co., Ltd.
Owner: Qin Yuqi
48 Siu Wai Road, Yuen Long, Hong Kong
Email: service@xelqovu.com
Phone: 00852-6192634